Paul Duggan Co., Inc.
Warranty Policy

All watches are warranted for a period of 1 year from date of purchase. If the watch malfunctions within one year from the date of purchase, Paul A. Duggan Co. will repair the defect at no cost to the customer. All work will be done to factory standards and only genuine parts will be used. The customer will be responsible for shipping to Paul A. Duggan Co., in a secure package via insured carrier. All warranty repairs will be returned to the customer at our expense. This warranty does not cover external damage or water damage caused by the customer.

New Watches - The warranty period is extended to two years. When possible, warranty repairs will be returned to the factory via a factory authorized dealer. If our supplier is not factory authorized we will do the repair work in house. Factory warranty repairs normally take 8-10 weeks. In house repairs 4-8 weeks. Paul A. Duggan Co., is not a factory authorized seller of any watch brand. Please see our explanation under discounts.

Discounts

We often offer new watches at substantial discounts. We are able to do this by purchasing from sources in various countries with favorable exchange rates and lower factory price structures. Often authorized watch dealers will sell large groups of inventory to raise funds during periods of low cash flow. We have the financial ability to take advantage of these situations and can often buy at prices lower than most jewelers. Since we are not bound by contract to any watch company we pass the saving to our customers.

Return Policy
Please see our Return Policy on our Ordering Instructions and Terms Page.

 

 

Rolex is a trademark of Rolex USA. Paul Duggan Co Inc is not an authorized Rolex dealer. Our Rolex inventory is pre-owned and Rolex warranty does not apply.



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